WELCOME TO CHAPTER 3: "ENHANCING EMOTIONAL INTELLIGENCE"
"Enhancing Emotional Intelligence" is the third chapter of the Diplomatic Planner. In this series, you will familiarise yourself with the utilisation of emotional intelligence when conducting international relations. Through a series of tests, case studies and resource development you will gain the ability to recognise your emotions, understand what they convey, and realise how your emotions affect the people around you. Your understanding of emotional intelligence will help you to re-identify potential conflicts and effectively navigate social situations in the context of those around you. This means improving your communications so that you build trustful relationships both online and offline.
By the end of the chapter, you will better understand your emotional triggers and how to remain a sense of control under highly emotional circumstances.
KEY FOCUS: resolving conflict, improving mental resilience, sharing emotion, assessing personal characteristics, managing difficult relationships
KEY RESOURCE: Emotional workout, emotional authenticity, building emotional awareness, defining emotional well-being, sensitivities using emotional reasoning, trigger awareness journal