6 Steps to Improve Your Emotional Intelligence 

 
 

This TED Talk was specially selected to support lessons from Chapter 3 "Enhancing Emotional Intelligence" of the Diplomatic Planner, as part of supplementary learning and development in your emotional intelligence training. 

Ramona Hacker

Ramona Hacker

SYNOPSIS

Sometimes emotions don’t make sense, and sometimes being emotional doesn’t mean you're emotionally intelligent. Growing up, rationality often came before emotions for Ramona, but as she grew older and realized that she had never actively learned how to deal with her emotions and that she wasn’t the only one who lacked this skill, she knew she had to change something. In her talk, Ramona guides us through her experiences and shows us 6 steps to become more emotionally intelligent.

ABOUT THE SPEAKER

Ramona Hacker has a degree in English and American Studies and is currently pursuing a Masters in World Heritage Studies. Through several personal experiences as well as her volunteer experience at a local soccer club and for the student organization AIESEC, she started thinking about the topic of emotional intelligence and how it affects everyone’s lives and the way we deal with our problems.