Finding your inner resilience

Humans are naturally emotional beings, particularly in the midst of tragedies and high-stake politics. In the realm of international relations, setting visions and strategies, negotiating crises, and working within strict protocols requires us to interact and collaborate with others in a way that is constructive yet amicable.

Some people know what to do in a difficult situation, but when they actually find themselves there, their emotions trigger reactions that sabotage their ability to maximise their skills. Relationship management is further complicated when conversations that take place online have no body language or tone of voice and therefore no emotional cues.

Emotional intelligence is the ability to recognise your emotions, understand what they convey, and realise how your emotions affect the people around you. It also involves your perception of others and demands positive attitudes toward an extremely diverse world of people. The advantage of emotional intelligence is that when you understand others’ feelings, you are able to manage relationships well. Emotional intelligence also helps to re-identify potential conflicts and effectively navigate social situations in the context of those around you.

Practitioners with a lot of emotional intelligence have an easier time accomplishing difficult tasks and are better able to serve others. This type of smarts becomes crucial if your role is in the public eye, where you are able to receive instant feedback on your actions and behaviour through social media.

Anonymous surveys such as Facebook comments or tweets give a good indication on how people feel about you, your statement, or your position. Being well-known and wellrespected are not the same thing. A person who is self-aware and empathetic in person is just as much so online, and remains so regardless of another person’s culture. These skills may be strengthened by insights into oneselves, but selfunderstanding is only the start.

Evaluating your level of emotional intelligence is essential for helping to improve communications and build trustful relationships both online and offline. In addition, being able to read social situations and understand other people’s needs and how they express themselves will make you a better diplomat. In the Grassroot Diplomat Online Academy, you will find a whole host of resources that will help you get to grips on emotional intelligence skills so that you can perform at your best in international relations.

“Enhancing Emotional Intelligence” is a dedicated resource that will enable you to scrutinise how you see yourself and others, to understand the role of empathy, and to build a consistent identity that involves your approach to people. By the end of the chapter you will better understand your emotional triggers and how to remain a sense of control under highly emotional circumstances. At any time you feel lost or require further help in discovering your skills gap and strengths, you can always choose to take up Diplomatic Career Coaching with us where you will be given one-to-one personalised and tailoured coaching to suit your needs and schedule.

Don’t forget, that as a member of the Grassroot Diplomat Online Academy, you are provided with a discount for any of our training and coaching. Use the code: COACHME at the checkout.